Carpmaels & Ransford LLP

THE RESULTS

  • 10 hours+ per week saved
  • Total peace of mind in terms of data security
  • Single, integrated platform offering consistency and efficiency

THE CHALLENGE

  • Required a progressive, straightforward product
  • Consolidation of multi-systems
  • Fast resolution time required

THE SOLUTION

  • Backup and disaster recovery included in upfront, fixed cost
  • Face-to-face personalized contact
  • One straight-forward solution for data management, security and backup

A pioneer in intellectual property, Carpmaels & Ransford LLP is a full-service European intellectual property firm at the forefront of a rapidly changing IP landscape. With offices in London and Munich, the team at Carpmaels & Ransford LLP are trusted advisors to many world-class companies and brands.

Regarded as a pioneer in handling intellectual property for over 200 years, the team offer a truly integrated service, manage clients’ intellectual property from inception to commercialisation, enforcement, litigation and defense.

“The level of security and the cost-effectiveness of Assured Data Protection offers huge peace of mind for Carpmaels & Ransford LLP”.

With three outdated and time-consuming platforms previously in place, they were looking for a new approach to data management, security and backup when they overhauled their data center.

Looking for a cost-effective and secure service for their large database, Carpmaels & Ransford LLP received a recommendation to try Assured Data Protection for their service and ground-breaking Rubrik technology for backup, disaster recovery and business continuity solutions.

Having to convince his team that change was necessary was one of the biggest obstacles for Infrastructure Manager, Minesh. However, once Rubrik was demoed in-house by Assured Data Protection and the simplicity, speed and instant recovery was evident, it was clear that this platform would revolutionise how Carpmaels & Ransford LLP handled their data management, security and back-up systems going forwards.

“The back-up process is astoundingly simple,” explained Minesh.

“No consulting of manuals, no time-consuming and convoluted processes. The platform is swift, effective and most importantly, saves our team so much time and effort. It wouldn’t be an exaggeration to say that ADP has transformed our working day.”

For Carpmaels & Ransford LLP, backup and security were the most important aspects of any platform they implemented. As well as the level of security offering peace of mind and protection, Minesh explained how backup as a service from Assured Data Protection was substantially more cost-effective than bringing data management and back-up in-house.

It was a huge comfort that backup and disaster recovery are included in ADP’s monthly costs. The team is upfront and there are no hidden charges. You really are getting such value for money, not just with the platform itself, but in terms of the time saved by our team in handling backup, search functionality, recovery and security. We also have continued and consistent support from the ADP team, which is fantastic if queries or issues do arise.”

The collaborative, inclusive and client-focussed approach from Assured DP was also appreciated, by Carpmaels & Ransford LLP. Assured Data Protection pride themselves on their bespoke service and unrivalled customer experience, which for Minesh, was also a huge selling point in comparison to other providers.

“We were involved with the design and transfer process every step of the way. In terms of communication and collaboration ADP really have been exceptional. They have welcomed feedback and input, allowing for a smooth transition and excellent working relationship.”

Rubrik as a Service from Assured Data Protection

Rubrik offered Carpmaels & Ransford LLP a comprehensive and inclusive platform for all of their data management, security and back-up needs.

Using Rubrik has consolidated and simplified Carpmaels & Ransford LLP’s processes. Not only does this save time and money; the team now have a fully comprehensive, reliable and secure data management platform, which enhances client service and satisfaction in the UK and across Europe.

The future for Assured Data Protection and Carpmaels & Ransford LLP

Carpmaels & Ransford LLP aims to develop their professional relationship with Assured Data Protection and continue to work together to make a positive difference to their data management, backup and storage solutions.

The inclusive, two-way approach has enabled this new partnership to flourish, with ground- breaking innovation planned using Assured Data Protection and Rubrik in 2020 and beyond.

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