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Transportation Company - Ransomware Attack

“I cannot think of a better resource that we could have had during our ransomware attack than Assured Data Protection. If I had to rank the vendors that worked on my ransomware project, Assured Data Protection would be number one, followed by everybody else.” – Transportation Company’s IT Director

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This transportation company has a single-person IT department, run by its IT Director. The company faced a critical ransomware attack that encrypted all its servers. The IT team’s strategy relied on restoring data from backups, and Assured Data Protection (Assured) played a pivotal role in this recovery process. Partnering with Assured after an encounter at an IT conference, this company transitioned from a legacy backup provider to Assured’s managed services, aligning with their hybrid cloud strategy.

Ransomware Attack

While employing the services of Assured, the company faced a severe ransomware attack that encrypted all its servers, rendering its systems inoperable. During the ransomware crisis, Assured’s rapid response team initiated an efficient restoration process. By leveraging a combination of cloud-based recovery for Azure servers and on-premises NAS devices, Assured ensured minimal downtime for the company. Additionally, direct support from team members who personally delivered critical hardware, exemplified their commitment to exceptional service.

“I cannot think of a better resource that we could have had during our ransomware attack than Assured Data Protection. If I had to rank the vendors that worked on my ransomware project, Assured Data Protection would be number one, followed by everybody else.” – Transportation Company’s IT Director

The Result

With Assured’s help, the transportation company not only recovered from the ransomware attack but also enhanced its IT security and found greater value in Assured’s services compared to the previous solution. The partnership proved invaluable, solidifying Assured as a critical ally in the company’s IT resilience strategy.

The Future

With Assured as a trusted partner, this transportation company is now better prepared to face future threats with confidence. Following a successful recovery from a severe ransomware attack, the IT Director has prioritized building a more resilient infrastructure, supported by Assured’s proactive managed services. The company plans to continue its hybrid cloud transition, knowing that both on-premises and cloud workloads are protected by a reliable, responsive backup and recovery partner. The rapid support and hands-on assistance received during the crisis solidified Assured’s role as a critical part of the IT strategy going forward. As the company evolves, it will continue to rely on Assured for scalable protection, ongoing security improvements, and expert guidance. With increased confidence in its data protection and disaster recovery capabilities, the IT team can focus on innovation and efficiency, while ensuring business continuity is never compromised again.